Many of our customers have a number of questions before they decide to give us a call. Take a look at a few of the most commonly asked questions below to help you understand what we do:
Are All Your Locksmiths Professionally Trained?
Yes! We have an extensive team of locksmiths and offer an in-house training programme for our locksmiths to continue to improve their skills. All of our training is then backed up with City and Guilds accreditation, so that you can feel confident that you are getting the best and most up to date services possible.
I Have a Lock Emergency – How Quickly Can You Help Me?
We are proud to offer a one-hour call-out time, 24 hours a day, all year round. We do this because we understand how stressful it can be to have an issue with your locks and know how important it is to make your home as secure as possible. As our locksmiths all live in the local area, we will never take more than an hour to get to you when you need us the most.
My Windows / Doors Are Jammed – Can You Help?
Yes! We offer the full range of uPVC repairs, including unsticking jammed window and door locks. Simply let us know what is wrong with your windows or doors and we will send one of our experts to assess the issue and provide you with a quote. Most of these problems can be dealt with in one visit once you’ve agreed to the work being done.