Read our Blog Wakefield Lock and key Wakefield Lock
and key centre

01924 378444

Not sure if the security on your home meets insurance standards? Wakefield Lock and Key offer a free, no obligation home security check. Call us on 01924 378444 to book yours!

Coronavirus Policy

Dear Customer,
Our first priority is to ensure that our staff and customers are safe and to maintain public health in-line with the most recent Government advice announced on 12.7.21. At the same time, all of our customers will play a critical role in keeping homes and businesses across the UK and Ireland safe and secure.
As a result, the government has made a specific exception for companies that provide hardware that allows us and our customers to continue trading. The link to the official government guidelines can be found here:
Even though we are open and operating, we must do everything we can to ensure that everyone remains safe.
Call Out Service
We are still offering a full 24 hour emergency call out service. We have still implemented some safety measures, we will attend site and tend to any job in hand the customer requires our assistance.
All work undertaken will be done with the below social distancing measures in place, please see details below –

All of our staff will not be present at work if they or anyone they have been in contact with develop any symptoms connected to CoronaVirus or if they feel unwell in any way. Self isolation guidelines will apply.
Store/Trade Counter
Our store will remain open as normal 8am-5pm Monday to Friday and Saturdays 9am-1pm.
We are open to both trade and retail customers for all requirements. We ask that only two customers are permitted in the store at any one time and customers entering the store are advised to wear a face covering but this is no longer compulsory as of 19.7.21
We have installed a screen on our counter in store to protect both staff and customers, we also ask that the customers maintain a reasonable distance from other customers and staff who may be in store at the same time. Customers can also make use of our sanitizing stations in store.
We ask all customers not to visit our store if you or anyone you have come into contact with have developed any symptoms related to CoronaVirus or if you are unwell.
Customers are able to scan our track and trace details which can be found on posters in store.
Online/Telephone Ordering Service
Our telephone lines are open for online and telephone orders/enquiries Mon-Fri 8am-5pm and Saturdays 9am-1pm.
Our next day courier delivery service continues as normal. You can continue to place your orders until 3pm for next day delivery. Please note although we have not experienced any issues with goods getting to customers the following day please allow another 24 hours for your parcel to arrive due to the demand on couriers at the moment. We will always do our best to keep our customers updated with the tracking of their order and we will advise of any delays if we are notified. Please contact us if you do not receive your order on time and we will chase this up for you.
Our couriers are working to all social distancing guidelines and there will be no contact with the recipient on delivery. We are also implementing strict social distancing measures in house.
In General
All of our staff will not be present at work if they or anyone they have been in contact with develop any symptoms connected to CoronaVirus or if they feel unwell in any way. Self isolation guidelines will apply.
We will continue to monitor everything and update when necessary. If anyone has any questions please do not hesitate to contact us 01924 360444
Please keep safe and take care.
Kind regards
Nicky England (Managing Director)

Call Us Now on 01924 378444

Call us on 01924 378444 24 hr/s a day

Hey there, couldn’t help noticing you’re using Internet Explorer

That’s great and all, and we commend you for pushing through with it. Unfortunately we no longer offer support for IE; it hasn’t received a major update since 2015 and Microsoft are dropping support for it later in the year.

If you’re using Windows 10 and want to stick with a built in browser, please consider switching to Edge. Or, if you really want to enjoy the internet properly we strongly recommend downloading Google Chrome here.